Missed enquiries
Calls, forms and messages that arrive after hours, during a job, or while the phone is already engaged go unanswered — and the buyer simply moves on to the next business that picks up.
AI Lead Capture & Appointment Booking
Stop Losing Leads.
Book More Appointments.
Scale With AI Automation.
VELOR builds AI-powered lead capture, follow-up and appointment booking systems for service businesses that want to grow faster without increasing admin.
Trusted by service businesses across the United Kingdom.
Trusted by service businesses across the United Kingdom
GDPR-aligned
Customer data stays in the UK.
UK-based team
Built and supported in Britain.
Live in weeks
Not a six-month rollout.
No lock-in
No long-term contracts.
The Cost of Doing Nothing
Every missed lead costs money
The demand is already there. For most service businesses the problem isn't generating enquiries — it's the revenue that leaks away before anyone ever replies.
Slow responses
Most enquiries go to whoever replies first. When a lead waits minutes — let alone hours — for an answer, the intent cools and a competitor closes the conversation you started.
Poor follow-up
A single reply rarely books the appointment. Without consistent, timely follow-up, qualified leads slip through the cracks and the marketing spend that won them is wasted.
VELOR closes the gap — capturing every lead, replying in seconds, and following up until the appointment is booked, automatically.
About VELOR
Built for Growth
VELOR designs intelligent systems that help businesses operate faster, respond quicker, and scale more efficiently.
By combining automation, AI, and workflow design, we eliminate repetitive work and create systems that run around the clock.
Capabilities
Solutions
Six systems that work together to capture demand, respond instantly, and keep operations moving without manual effort.
01
Lead Capture
Capture and organize new enquiries automatically.
02
AI Communication
Respond instantly to prospects and customers using intelligent AI conversations.
03
Appointment Booking
Convert enquiries into booked meetings without manual scheduling.
04
Workflow Automation
Automate repetitive business processes and internal operations.
05
CRM Systems
Centralize customer data, conversations, and follow-ups.
06
Business Intelligence
Track performance and make smarter decisions with automated reporting.
How It Works
The VELOR Operating System
One connected system that carries every enquiry from first contact to a won client — no hand-offs, no dropped leads, no manual chasing.
- 01LeadEnquiry lands from any channel
- 02AI ResponseReplied to in seconds, 24/7
- 03QualificationScored and verified on intent
- 04BookingAppointment placed in the diary
- 05CRMEvery detail logged automatically
- 06Follow-UpNurtured until they convert
- 07Won ClientRevenue, without the admin
Process
How VELOR Works
A clear path from first conversation to a system that runs itself.
01
Discover
We identify inefficiencies and growth opportunities.
02
Build
We design and implement the right AI infrastructure.
03
Automate
We connect communication channels, workflows, and business systems.
04
Optimize
We continuously improve performance and efficiency.
Industries
Built around your outcome
VELOR is tuned to the result each business is measured on — not a one-size-fits-all chatbot.
01
Estate Agents
Book More Viewings
Qualify buyers and place viewings straight into the diary the moment an enquiry lands — before a rival agent picks up.
02
Dental Practices
Fill More Appointment Slots
Turn website and phone enquiries into booked appointments, recover gaps in the schedule, and cut no-shows with automatic reminders.
03
Recruitment Agencies
Place More Candidates
Screen applicants on intent and book interviews instantly, so your consultants spend their time placing, not chasing.
04
Mortgage Brokers
Generate More Qualified Consultations
Capture applicant detail, qualify affordability and route each case to the right adviser with the consultation already booked.
Why VELOR
Why Choose VELOR
Six reasons service businesses move their lead response and operations onto VELOR — and stay.
Faster response times
Inbound enquiries get an answer in seconds, day or night, instead of waiting in a queue for the next available person.
More qualified leads
Conversations are scored and routed on intent, so your team spends its hours on the buyers who are actually ready.
Reduced manual work
Repetitive triage, data entry, and follow-ups run on their own, freeing people for the work that needs judgement.
Better customer experience
Every interaction stays consistent and on-brand, with full context carried across each touchpoint in the journey.
Scalable systems
Volume can double overnight without new headcount; the same workflows absorb the load and keep their response time.
Increased operational efficiency
Work moves through fewer hand-offs and dead ends, so the same team ships more with less time lost to coordination.
Outcomes
Example automation outcomes
What a VELOR system delivers once it is running inside your business.
24/7 Lead Capture
Every call, form and message is captured and answered around the clock — including evenings, weekends and holidays.
Under 60 Seconds Response Time
New enquiries get a relevant, on-brand reply in seconds, so you reach the buyer while their intent is still high.
Automated Appointment Booking
Qualified leads are booked straight into your calendar, with confirmations and reminders handled for you.
Reduced Admin Work
Triage, data entry and scheduling run on their own, freeing your team from the repetitive work that fills the day.
Improved Follow-Up Consistency
Every lead is followed up on time, every time, until they convert — no one slips through the cracks.
Representative outcomes from VELOR automation. Actual results vary by business, sector and enquiry volume.
In Practice
Example automation scenarios
A look at the journey a single enquiry takes through a VELOR system — start to booked appointment.
Estate Agency Example01
A weekend viewing enquiry, booked before Monday
- 01A buyer enquires about a listing at 9pm on a Saturday.
- 02VELOR replies in seconds, answers their questions and qualifies their budget and timeline.
- 03A viewing is booked into the negotiator’s diary and the lead is logged in the CRM.
- 04Automatic reminders go out before the appointment to reduce no-shows.
Dental Practice Example02
A new-patient request that fills an open slot
- 01A prospective patient submits a website enquiry during a busy clinic day.
- 02VELOR responds instantly, captures their details and offers available times.
- 03The appointment is booked into an open slot and confirmed by message.
- 04Reception is freed from the phone while the schedule keeps filling itself.
Recruitment Agency Example03
A candidate screened and scheduled in minutes
- 01A candidate applies to a live role during a high-volume hiring week.
- 02VELOR screens them on intent and suitability with a short, on-brand conversation.
- 03A suitable candidate is booked straight into a consultant’s interview calendar.
- 04Every detail is written to the CRM with no manual data entry.
Illustrative scenarios composed from VELOR deployments. Details are representative and outcomes vary by business, sector and enquiry volume.
Pricing
Engagements that scale with you
Start with the system you need today and grow into the rest. Every engagement is scoped on a discovery call — these are starting points, not the whole quote.
VELOR Launch01
£297/ month
£2,500 setupFor a single team putting its first automation live — lead capture, instant response and booking, working in weeks.
- AI lead capture and instant response
- One communication channel
- Automated appointment booking
- Standard CRM integration
- Email support
VELOR GrowthMost Popular
£597/ month
£5,000 setupFor businesses scaling response and follow-up across the whole funnel, with workflows built around how you operate.
- Everything in Launch
- Multi-channel AI communication
- Automated follow-up sequences
- Custom workflow automation
- Priority support and a named contact
VELOR Enterprise03
£10,000+
Custom pricingFor multi-site and high-volume operations needing bespoke infrastructure, integrations and governance.
- Everything in Growth
- Bespoke system architecture
- Dedicated integrations and SLAs
- Security and compliance review
- Dedicated solutions engineer
Prices shown exclude VAT. Final scope and pricing are confirmed on your discovery call — no long-term lock-in.
FAQ
Questions, answered
The things businesses want to know before they book. If yours isn't here, ask us on the call.
Engagements start at £2,500 setup and £297 per month for VELOR Launch, with Growth at £5,000 setup and £597 per month. Enterprise is bespoke, from £10,000. Final scope and pricing are confirmed on your discovery call, and there is no long-term lock-in.
Most Launch and Growth systems go live within a few weeks, not months. We scope on the discovery call, build against your actual workflow, and turn it on once it is proven — no drawn-out rollout.
No. VELOR is fully built, configured and maintained for you. You do not need to write code or manage any infrastructure — your team simply keeps doing what they do best while the system handles the rest.
Yes. VELOR connects to the CRM, calendar, inbox and channels you already run. Standard integrations are included; bespoke connections are handled in the Growth and Enterprise tiers.
We work with service businesses that win on speed of response and quality of follow-up — including estate agents, dental practices, recruitment agencies and mortgage brokers. If your business runs on enquiries and appointments, VELOR fits.
You have a 30-minute, no-obligation conversation with the people who would build your system. We map where automation fits your current workflow and give you clear, honest scoping — then, if it is a fit, we build, connect and launch your system.
Discovery Call
Book a discovery call
The fastest way to see what VELOR would do for your business. Bring the workflow you want to fix and we will map exactly where automation fits — and what it is worth.
30 minutes
A short, focused call — no slideware.
No obligation
Honest scoping, no pressure to commit.
The builders
You speak to the team who build it.
VELORBook a Discovery Call
Book Your Discovery Call
Tell us a little about your business and then choose a convenient time for your strategy session.
- 30-Minute Strategy Session
- Custom Automation Roadmap
- No Obligation
- Direct Founder Access
01Qualify
02Schedule